Investor Reporting
Across FHLMC, GNMA, FNMA, and private investor portfolios, all processes are built with automated work queues, work filtering capability, loan and pool level data, aging, migration, historical research results and critical event metadata to perform in-depth research.
Account Reconciliation
We find the needle in the haystack, allowing MSR owners and servicers to quantify and trend the financial impact of monthly charge-offs and write-offs due to upstream servicing practices.
Portfolio Reconciliation
Investor-required portfolio reconciliations can seem taxing to a servicer’s operation. That’s why we deliver critical portfolio data comparisons, research, and adjustments – all within cycle, to minimize exceptions and lingering cashflow errors.
Integrated Research
Leverage your servicing and investor data with our integrated research tool, which empowers MSR owners, servicers, and auditors to easily manage loan and pool level research. This allows you to create an infinite combination of reports with multiple cycles – all viewable from a single portal.
Payment Clearing
Cash application is an upstream process with significant downstream impacts, and a servicer’s payment clearing reconciliation and exception resolution team faces unique challenges that have significant financial statement risk if not performed thoroughly. Traditional methods fall short in addressing key risks of loss due to aged and outstanding items – but our enhanced resolution capabilities mitigate these risks.
Onboarding Portfolio Reviews
When onboarding any new servicing portfolio, our platform completes a portfolio scrub to ensure the highest level of data quality. We identify all pre-existing issues within your portfolio and focus on the most common areas of vulnerability before diving into trends and patterns unique to your business.
Investor Reporting Hot Backup
We ensure uninterrupted reporting and remittance capabilities during any unforeseen business interruption. We offer MSR owners peace of mind that investor reporting expectations will be met regardless of business operational interruptions that occur with their servicer partners.
Servicing Sales & Transfers
Accurately manage timely loan transition events such new loan sales, servicing transfers, reclassifications, foreclosure sales and REO rollbacks.
Industry Best Practice Reviews
We combine years of experience with a technology-based approach to help our clients optimize their current operating model. We help our clients implement industry leading methodologies to achieve greater cost efficiencies, more controlled and transparent operational processes, and the ability to scale effectively.