Team
Our Leadership Team
Romalene Tolentino
Founder & President
rtolentino@pmsi.me
With more than 25 years of servicing experience across Investor Reporting, Accounting, and Special Loans, Romalene is an industry-recognized expert in Investor Reporting. She has performed crisis management for mortgage servicers of all sizes and mastered the disciplined environment of GSE reporting and reconciliations. She navigates the complex loan structures and features in Private securities, including modification remediation, HELOC accounting, and daily simple interest loans. Armed with intimate knowledge of Investor Reporting and Special Loans, Romalene has developed the advanced business logic and algorithms to fully automate the life of loan auditing, providing payment and rate-change histories for the most difficult loan structures.
Daniel Thompson
Chief Executive Officer
dthompson@pmsi.me
Dan is an accomplished innovator who has held senior positions in risk management, technology, and operations, who has served as Managing Director at leading fiscal organizations, specializing in mortgage finance, mortgage operations, and mortgage servicing. He devised GMAC-RFC’s business strategy for distressed assets, building their special servicing and subprime servicing capability. Dan transformed the special servicing operation at Credit Suisse into a fully integrated primary and special servicing platform to handle all conduit originations (Alt-A, Sub Prime, Manufactured Housing, Second Liens, Distressed Loans). At Countrywide’s Correspondent Lending Division, Dan managed Products, Pricing, and Technology for the world’s largest and most efficient mortgage origination platform.
Basil Pallone
Chief Financial Officer
bpallone@pmsi.me
Basil is an accomplished financial professional with public and private company experience ranging in size from start-up to Fortune 1000. He has fifteen years’ experience in the mortgage servicing industry. As a CFO, Basil has served as a trusted partner and advisor to multiple CEOs and Executive Management Teams. He has solid fundraising and transaction skills, strategic awareness, balanced with a keen operational focus.
Rhonda Gallion
SVP, Product Innovation
rgallion@pmsi.me
Rhonda is a seasoned change agent with a passion for challenging the status quo to drive growth and value creation. Rhonda joined PMSI to lead product innovation after spending most of her career in Strategy & Operations consulting roles. Rhonda has over twenty years of experience across mortgage origination and servicing operations, having led several clients through the challenges associated with growth and IT enabled business transformations to create competitive market advantage. Her experience spans the mortgage industry with clients including FNMA, Citi, JP Morgan Chase, Wells Fargo, NewRez, Caliber, Ditech, Capital One, and more.
Jeff Choi
SVP, Operations Innovation
jchoi@pmsi.me
Jeff is a results-oriented leader known for driving operational excellence through process optimization and portfolio management, Jeff brings over twenty-seven years of mortgage leadership experience to PMSI. He has held senior roles at top organizations including Sierra Pacific Mortgage, Rushmore Loan Management Services, Pentagon Federal Credit Union, and Pacific Union Financial.